1. AC Question's Avatar
    I changed the email on the play store to mine because my mom didn't like her names on the downloads. So i went to my phone settings and changed the email on the phone and it said it synced everything. Now i go to the play store and it says that message over and over even after i click retry. SHouldn't it bring me to the place i need to add the new email or something. I'm getting annoyed that i can't do anything or get apps i need.
    10-06-2015 04:36 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Whose Google account is primary on your phone? Go to Settings>Accounts-Google, and see whose Gmail addresses are there. If you don't need your mother's account, remove it, and keep your Google account.

    In Google Play Store, swipe in from the left, and look at the Gmail address listed under the profile picture--is it yours or hers?
    10-06-2015 08:12 PM

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