10-07-2015 08:19 AM
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  1. AC Question's Avatar
    AC Question
    The download was secretly added without my consent &I need it removed. Please help
    10-07-2015 08:11 AM
  2. Javier P's Avatar
    Javier P
    Co-Ambassador Team Lead
    A factory reset should remove any tracking or spy app in your phone. Just make sure to backup all the information you don't want to lose since the reset will also delete all personal data. I'd recommend you to change your main passwords, specially in your Google account.
    10-07-2015 08:19 AM
  3. Crashdamage's Avatar
    Crashdamage
    To uninstall it do this:
    Settings > Apps > All (scroll right a bit to see) > Select app to uninstall > Force stop > Clear cache > Clear data > Uninstall

    To disable it but leave installed do this:
    Settings > Apps > All (scroll right a bit to see) > Select app to uninstall > Force stop > Clear cache > Clear data > Disable
    10-07-2015 08:19 AM
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