my applications disappear after restarting my samsung note 3 and google unfortunally stops working

[noha amr]

Every time i restart my mobile or turn it on i find no installed apps neither google apps .. also there is an exclamation mark appears on the notification bar when i tap on it a checking info message appears and nothing happens ..
I rebooted my device few days ago and that problem isn't solved .. can anyone help me to fix that ?
Thanks in advance

 

[B. Diddy]

Welcome to Android Central! Do you have a microSD card, and did you have a lot of apps that were moved to the SD card?

Are you certain the phone is logged into your profile, or is it logged in as a guest?

Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-11017