1. AC Question's Avatar
    I was on the phone and when I said "bye" my phone shut off all of a sudden and will not turn on or charge. It didn't die, i had over 50% battery. No problems at all before now. We have been traveling from KY to CT but i doubt that has anything to do with it... please help!!! we just got here and are here until the 19th and i need my phone!!
    10-13-2015 10:25 PM
  2. SactoKingsFan's Avatar
    Did you try holding power button down for 5-10 seconds?
    10-13-2015 10:40 PM

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