1. AC Question's Avatar
    I was charging my phone tonight and there is a charging screen with changing colors. When I took the phone in the morning the screen was frozen but on and no buttons were responding. I tried hard reset Volume up + Power button+ Home button, but it did not respond either. Is there any other way I could fix it or I need to contact the warranty service?
    10-14-2015 04:02 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! On Samsung devices, a forced shutdown is usually achieved by pressing Power and Vol Down for 15-20 seconds.
    10-14-2015 12:56 PM

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