A
AC Question
I have a droid turbo and I have dropped it. The whole screen is now greenish black and I cannot use it anymore. The touch part of it does not work. I have insurance on it so they have sent me a new phone today. But in order to activate the new one I have to have the old one turned off. I have no idea how to do that without using the touch screen. I have tried holding down the power button I have tried voice command and nothing works.