1. AC Question's Avatar
    I have had a Nexus 5 since release/KitKat, and recently upgraded to MarshMallow. Last night I decided to finally encrypt the disk, which is about half full of photos, videos, etc.

    It's now about 12 hours into the conversion to a fully encrypted disk, and the phone is still doing its animated dots display. The up-front instructions said it might take an hour or more, but this is so much longer than that.

    What to do?
    10-20-2015 02:49 AM
  2. uchuujin's Avatar
    If it's any consolation, I'm in the same boat, only 6 hours in, instead of 12. I can't get mine to stop with the dots, either.

    Did you get yours back to any kind of working state?
    10-21-2015 06:56 PM
  3. uchuujin's Avatar
    FYI, it's probably best to post in the Google Nexus product forums, or fill out a support form on the Nexus support website. I wound up having to fill out a support form, and after 20 minutes of working with a support rep, we got my phone working again, with no data loss. (As long as it lasts until next Wednesday, when my 6P shows up, I'm happy.)
    10-21-2015 11:20 PM

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