10-22-2015 02:25 PM
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  1. Jacob's Avatar
    Jacob
    My phone wont let me change my pattern lock back to a regular slide lock, it keeps saying disable by administrator, encryption policy or credential storage
    How do I change it back and what does that mean
    10-22-2015 07:29 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Is it encrypted? Encrypted phones require password or PIN.

    If it isn't encrypted, go to Settings>Security>Clear Credentials. Now try again.
    10-22-2015 02:25 PM
« Is my phone hacked ? | All videos play in slow motion and no sound »

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