1. AC Question's Avatar
    Leased Samsung Galaxy Note 4 in August 2015. Signed up for AT&T insurance program. Last week in September home button failed. AT&T service department could not fix it. Requested a replacement phone. However the replacement phone I received is a "remanufactured" Galaxy Note 4, not a new phone. Since the phone failed because of a manufacturing defect (not because it was damaged physically or abused.), why is a repaired phone considered an acceptable replacement for a new phone. Note that I am obligated to pay for leasing this phone for at least 2 years.
    10-22-2015 10:16 PM

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