1. AC Question's Avatar
    My Note 5 did a factory reset due to forgetting my password and now it is saying that I need to enter in the owner account, when I already am...
    10-24-2015 07:49 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If a Samsung device is reset without the owner removing their Google account first, you need to enter the credentials for that same account after the reset. It's an antitheft feature. Are you saying you don't remember your Google account credentials?
    10-24-2015 11:01 PM

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