1. AC Question's Avatar
    I though they were supposed to be super tough, he has only had the phone for less than 3 months, Will Samsung replace this?
    10-25-2015 10:06 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Even "rugged" phones can drop at exacty the wrong angle and velocity to damage a screen. If there's evidence of damage, Samsung will most likely not honor the warranty. Was the phone insured at all?

    It might just be a loose connection. You could try bringing the phone to a repair shop (or opening it up yourself) and checking the connections.
    10-25-2015 11:31 PM
  3. anon(9691750)'s Avatar
    Was it dropped flat on its back?
    10-25-2015 11:32 PM
  4. Kampfzentrum's Avatar
    Learning lesson for dad: kids don't need such expensive "toys". Get him a lawnmower and make him earn a phone - bet it wouldn't have fallen out then!
    10-29-2015 09:06 PM

Similar Threads

  1. Replies: 8
    Last Post: 10-28-2015, 04:56 PM
  2. drag and drop question
    By JustJade in forum Samsung Galaxy Note 5
    Replies: 3
    Last Post: 10-26-2015, 11:38 AM
  3. Replies: 3
    Last Post: 10-26-2015, 02:29 AM
  4. My Galaxy Note 5 is frozen, how can I unfreeze it?
    By AC Question in forum Samsung Galaxy Note 5
    Replies: 1
    Last Post: 10-25-2015, 11:34 PM
  5. Won't log in to my Samsung account
    By manusbaldspot in forum Samsung Gear S2
    Replies: 2
    Last Post: 10-25-2015, 10:21 PM