1. AC Question's Avatar
    I have moto x play, sometimes it happens that if I get a call and I don't receive it, the next call will be like that I can hear the ringtone but the screen is off. The next call that I'll get will go automatically on silent mode. Please help. I can't understand the calls that come and I miss the important calls.
    10-28-2015 11:28 AM
  2. Javier P's Avatar
    Hi, welcome to the forums!

    Sometimes when you dismiss a call you get a menu with different automatic answers. You need to select one of them or simply close this menu. Is it possible that when you dismissed the first call you left this menu open?
    10-28-2015 11:49 AM

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