1. AC Question's Avatar
    I have read multiple threads about a similar issue already, but none regarding the latest update. Before the 5.1.1 update, I managed to put a user icon image by logging on to my Google+ account. No biggie. But now, after the update it's just a gray silhouette. I have tried re-logging back to my Google+ and my Play Store; no avail. I have a "myself" contact and tried changing it to a different image; didn't work. Has anyone else encountered this issue?
    11-01-2015 10:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone?
    11-02-2015 02:03 AM
  3. luminuslynx's Avatar
    Sony Xperia Z1 Compact. I was the above guest, by the way.
    11-02-2015 05:25 AM
  4. B. Diddy's Avatar
    Does this happen if you try other messaging apps, like Google Messenger?

    Also, if you swipe down, do you normally see your user picture at the top corner of the notification or Quick Settings panel? (Not all phones do this.)
    11-02-2015 12:26 PM
  5. luminuslynx's Avatar
    I installed Google Messenger just to check (I only use the default messaging app that came with my phone) and it has my icon.

    And yes, when I swipe down I do have my user image on the top right.
    11-02-2015 05:12 PM
  6. B. Diddy's Avatar
    So it's just the stock Messaging app, right? If you don't have any important messages saved, try going to Settings>Apps>All, select Messaging, and Clear Cache/Clear Data, then Force Stop. Now open again, and see if that makes any difference.
    luminuslynx likes this.
    11-02-2015 07:07 PM
  7. luminuslynx's Avatar
    Yes, it's just the default messaging app. Unfortunately, I have messages I don't want to delete so I can't try this fix. Thank you though! Hopefully, it can help others.
    11-02-2015 08:51 PM
  8. B. Diddy's Avatar
    Try clearing the cache, at least. You won't lose any of your messages with that.
    11-02-2015 11:24 PM
  9. luminuslynx's Avatar
    I tried clearing just the cache and it didn't work.
    11-03-2015 12:49 AM

Similar Threads

  1. My keyboard will not come up to put in my password, what can I do?
    By AC Question in forum Alcatel One Touch Fierce
    Replies: 2
    Last Post: 12-22-2015, 11:05 AM
  2. Replies: 2
    Last Post: 11-09-2015, 07:46 AM
  3. Why is my Samsung Galaxy S5 headphone jack not working properly?
    By AC Question in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 11-02-2015, 02:08 AM
  4. Why do my sd card apps disappear after restarting?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 11-02-2015, 02:03 AM
  5. I have lost my mobile , is there a way to track it ?
    By AC Question in forum HTC Desire
    Replies: 1
    Last Post: 11-01-2015, 10:36 PM