1. AC Question's Avatar
    I unlocked my phone with fingerprint and then I lost access to phone. Can't power down, time isn't advancing, and can't remove battery to manually shut down. What do I do?
    11-02-2015 11:36 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Press and hold Power and Volume Down for about 15-20 seconds to force a shutdown.
    11-02-2015 07:59 PM

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