1. AC Question's Avatar
    I have a galaxy s6. I was texting when all of a sudden my phone opened some randome app and froze.
    Then a flashing red warning sign and screaming sound said, i had a virus and to press here.
    It took a few seconds to turn off. I did not want to press anything, since I did not know what it was!

    What should i do ?
    Thanks, Sheila
    11-04-2015 07:17 PM
  2. Crashdamage's Avatar
    Whatever you do, DO NOT press on anything or do anything else it tells you to do! You will likely only make things worse!

    It would help to know in detail exactly what you see and what it says. Go ahead and turn it on. That won't hurt anything.
    11-04-2015 08:36 PM

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