1. AC Question's Avatar
    A thin faint vertical green line has appeared about 1/2 from the left side of the screen and is visible on every screen . It is still under warranty but was wondering if this could be a software problem and if it can be fixed by a factory reset. Have looked for similar problems with note 10.1 2014 but no joy.
    11-13-2015 03:50 PM
  2. belodion's Avatar

    It sounds to me more like a hardware problem with the display. You'll have to Factory Reset anyway before having it repaired, so you might as well try that, although I doubt that it will fix it. But if it does, please let us know.
    Let us know also if you need any advice on backing up and resetting.
    11-13-2015 05:43 PM
  3. bper2000's Avatar
    Just an update on the vertical green line for anyone having the same problem. The repair was a new LCD screen. Thankfully this was under warranty.
    11-26-2015 03:44 PM

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