11-26-2015 03:44 PM
tools Reply
  1. AC Question's Avatar
    AC Question
    A thin faint vertical green line has appeared about 1/2 from the left side of the screen and is visible on every screen . It is still under warranty but was wondering if this could be a software problem and if it can be fixed by a factory reset. Have looked for similar problems with note 10.1 2014 but no joy.
    11-13-2015 03:50 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Welcome.

    It sounds to me more like a hardware problem with the display. You'll have to Factory Reset anyway before having it repaired, so you might as well try that, although I doubt that it will fix it. But if it does, please let us know.
    Let us know also if you need any advice on backing up and resetting.
    11-13-2015 05:43 PM
  3. bper2000's Avatar
    bper2000
    Just an update on the vertical green line for anyone having the same problem. The repair was a new LCD screen. Thankfully this was under warranty.
    11-26-2015 03:44 PM
« I can't find my snapshots. Can anyone help? Thanks, mimi | I can only see my incoming email (inbox) I can't see outgoing email (outbox) »

Similar Threads

  1. Why Does my LG V10 keep freezing on the lock screen
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 01-29-2016, 07:11 AM
  2. Remove adds on lock screen
    By RealtorROb in forum Samsung Galaxy Note 5
    Replies: 17
    Last Post: 11-15-2015, 01:09 PM
  3. Screen Replacement
    By clcmbtn in forum Samsung Galaxy S6
    Replies: 6
    Last Post: 11-14-2015, 08:38 PM
  4. Touch screen keeps acting as if something is clicking it but I'm not how can i fix
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 11-13-2015, 03:25 PM
  5. How to find files saved on Home Screen, from device storage tree?
    By siciliansoccer55 in forum Samsung Galaxy Note 5
    Replies: 1
    Last Post: 11-13-2015, 02:50 PM
LINK TO POST COPIED TO CLIPBOARD