1. AC Question's Avatar
    I paid off our devices. Sprint gave the MSL for both devices. When I insert other carrier's sim the only display is "Invalid SIM card". There is no pop up promoting me for unlock code. Sprint is telling me the S5 isn't able to be SIM unlocked for other carriers except prepaid or Sprint, even though we own the devices outright. What can I do? Please help
    11-16-2015 09:01 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What other carrier are you using? Are you sure the Sprint S5 supports the bands that the other carrier uses?
    11-16-2015 12:38 PM

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