1. blazinmonkey74's Avatar
    The issue I'm having with it is , it will not sync my calendar, and can't connect to google play. After doing some searching through all the forums and other things, I found that when I went into about tablet, and looked at the latest system update, it says that it's up to date as of 12/31/1969! I really don't believe that the tablets been around that long. ( as a matter of fact I know it hasn't ). I'm needing to find out if there is a way to totally reformat this tablet, or is it just a lost cause and time to trash it. Thank you in advance for any and all help.
    11-25-2015 10:53 PM
  2. the tall guy's Avatar
    Hi, have you tried factory resetting the device to see if that helps? if you do perform a factory reset make sure you back your data up first.
    11-26-2015 03:12 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Have you considered doing a factory reset?
    11-26-2015 03:12 AM
  4. blazinmonkey74's Avatar
    Yes I've tried it a few times already. Nothing has seemed to work on resetting or upgrading.
    11-26-2015 08:35 AM
  5. blazinmonkey74's Avatar
    Yes I've tried resetting few times and it still won't upgrade.
    11-26-2015 08:38 AM
  6. B. Diddy's Avatar
    When you do the factory reset and go through the Setup Wizard again, are you able to enter your Google account and connect successfully?
    11-27-2015 01:20 AM
  7. blazinmonkey74's Avatar
    yes I can set up my google account and connect to google and gmail. just won't connect to google play or upgrade the tablet itself. That's what makes it kinda weird. I can even get onto google play from chrome. I just can't log into my play account, nor will it upgrade.
    11-29-2015 12:53 PM
  8. B. Diddy's Avatar
    Go to Settings>Apps>All, select Google Play Services, and let us know what version it is. Mine is on 8.3.01.
    11-29-2015 07:54 PM

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