Droid Turbo Screen Security Setting Keep resetting to None

A

AC Question

I have a Droid Turbo running Android 5.1. Recently the Screen Security settings started resetting back to None. Whether I try PIN or Pattern after a few hours it reverts back to None. I have cleared the cache partition, performed a factory reset and rebuilt phone as new. Yet the problem persists.

I am running both Webroot SecureAnywhere premier and MalwareBytes and they have found no issues. Motorola support is stumped so any help would be appreciated.
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! Have you tried going to Settings>Security>Clear Credentials? This is usually the thing to do for the opposite problem (i.e., you can't select None for screen lock), but maybe it'll work for this situation as well.
 

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