1. AC Question's Avatar
    My phone wants an alternative password, which I don't remember because I was using a fingerprint to unlock. I can't do a thing on the phone even if I reset it using press of volume, central button and on button.
    11-30-2015 11:09 PM
  2. the tall guy's Avatar
    You would have set up the alternative pin when you set up the fingerprint scanner as the fingerprint scanner isn't always accurate. Try using Android Device Manager.
    Laura Knotek likes this.
    12-01-2015 02:38 AM

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