Phone shows that internal storage is full, but I can't find any files that would fill it.

[NewGarbo]

When I connect my Samsung Galaxy Prime (SM-G361F) to my computer, it shows that the Phone memory is full (not the sd card).

This has caused problems with taking pictures, as the phone says that storage is full, even though I can't find any proof in files that it is!

Here is a picture of the phone connected to my computer: View attachment 208604

When I right-click on the Phone folder and view Properties, I get this: View attachment 208605

BUT, then I go inside that folder, and select every single thing in there, and view Properties, I get this: View attachment 208606

I am extremely confused, any help would be much appreciated.

 

[Golfdriver97]

The OS will try to reserve some space for updates and such. As I recall, that is usually about 300-400 MB. That leaves you with 200-300 remaining.

 

[NewGarbo]

I'm so sorry for not including the most important info. the amount of info taken is 4.17GB, there is 3.02gb used by system, which i understand, but where is the 4.17gb coming from? it leaves me at 638mb of free space...

 

[Golfdriver97]

Look at it this way: your phone has 8 GB of storage. The 3.03 is the OS, leaving you with the 4.95 GB. Of the 4.95, 4.35 is used by apps and related data, downloads, pictures, video, music, etc.