1. NewGarbo's Avatar
    When I connect my Samsung Galaxy Prime (SM-G361F) to my computer, it shows that the Phone memory is full (not the sd card).

    This has caused problems with taking pictures, as the phone says that storage is full, even though I can't find any proof in files that it is!

    Here is a picture of the phone connected to my computer: Attachment 208604

    When I right-click on the Phone folder and view Properties, I get this: Attachment 208605

    BUT, then I go inside that folder, and select every single thing in there, and view Properties, I get this: Attachment 208606

    I am extremely confused, any help would be much appreciated.
    12-05-2015 04:07 PM
  2. Golfdriver97's Avatar
    The OS will try to reserve some space for updates and such. As I recall, that is usually about 300-400 MB. That leaves you with 200-300 remaining.
    12-05-2015 04:11 PM
  3. NewGarbo's Avatar
    I'm so sorry for not including the most important info. the amount of info taken is 4.17GB, there is 3.02gb used by system, which i understand, but where is the 4.17gb coming from? it leaves me at 638mb of free space...
    12-05-2015 04:26 PM
  4. Golfdriver97's Avatar
    Look at it this way: your phone has 8 GB of storage. The 3.03 is the OS, leaving you with the 4.95 GB. Of the 4.95, 4.35 is used by apps and related data, downloads, pictures, video, music, etc.
    Crashdamage likes this.
    12-05-2015 04:36 PM

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