1. AC Question's Avatar
    my grandson was playing the preloaded games and it is froze and cannot get to home screen ive tried powering off and also removing battery
    12-06-2015 12:15 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which device? What happens after you remove the battery for 10 seconds, then reinsert it and power back on?
    12-07-2015 06:07 PM

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