1. AC Question's Avatar
    My Samsung S3 has been having issues crashing to a black screen lately, then yesterday it wouldn't turn on at all, stuck at the logo screen. I went into recover mode and tried to restore it to factory settings but got the failed to mount /cache and a bunch of other errors. As I know the only way to fix this is to download a large file and install it via USB somehow but I can't find the file or any good instructions specifically for me. I don't want to root or do anything fancy, just get it back to how it was when I bought it. Otherwise I'll have to return it to be repaired which would take weeks without my only smart phone

    Could anyone direct me to a safe, original file to restore my phone, and if possible some good instructions to do so.

    Thanks 1000x!
    12-07-2015 10:37 AM
  2. Aqil Lee Chaelin's Avatar
    Try to install the stock firmware. You can get the stock firmware at sammobile.com at the firmware section.if you don't know how to do it you can just watch it on youtube. And remember download the firmware only on sammobile.

    Posted via the Android Central App
    12-07-2015 12:12 PM

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