1. AC Question's Avatar
    Hi, ive cracked my lcd and digitizer and i cant back up my phone as it is locked with a 4 digit pin. Ive tried accessing it via my samsung to see if the unlock screen function was available, but it would appear that the phone isnt allowing access via the find my samsung service.

    Ive also tried to access the phone via windows disc manager and it doesnt show any content.

    Kies asks me to unlock the device but i cant. Im really desperate to somehow back the phone up as i have photos from my first childs birth on there.

    I need to send it of for repair, but ive been told they will wipe the phone.

    Can anybody please help me?
    12-12-2015 12:15 PM
  2. AlphaTango414's Avatar
    You didn't happen to have USB debugging enabled in developer mode did you?
    12-12-2015 12:52 PM
  3. Neil Lawrinson's Avatar
    im not sure tbh if its still enabled, how do i check? cheers
    12-12-2015 01:12 PM
  4. Neil Lawrinson's Avatar
    anybody help please? ive plugged the device into the computer and theres nothing available via my computer

    12-14-2015 02:52 PM

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