12-12-2015 01:30 PM
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  1. AC Question's Avatar
    AC Question
    I have a Sony Xperia Z (the first one) and I just did a Factory Data Reset (I also chose to erase internal storage) but the Internal Storage is not completely empty. It has a full capacity of 11.7 GB, but only 10.0 GB are free. Why is it not completely empty (11.7 GB free)? What's taking that space? Is there something wrong?
    12-12-2015 12:45 PM
  2. dpham00's Avatar
    dpham00
    Moderator Team VP
    That's normal. The os takes up some space.
    12-12-2015 01:30 PM
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