1. AC Question's Avatar
    my phone died and when I plugged it into charger and turned back on it said it doesn't recognize my fingerprint
    12-14-2015 01:48 PM
  2. sydneycooper1979's Avatar
    Hello! You should just be able to put in your backup password. If you can't remember your backup password, you can use android device manager.
    12-14-2015 03:11 PM

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