1. AC Question's Avatar
    I bought my Galaxy S3 a week ago. I have had no issues until today. I went on it to the internet and it just sit's there like it's thinking. There is no error and it doesn't freeze. Nothing works on the phone except I can receive calls. I tried clear cache and clear data. I took the battery out and restarted the phone.

    Can someone please help?

    12-14-2015 02:09 PM
  2. dpham00's Avatar
    I would try to do a factory data reset.
    12-14-2015 02:48 PM
  3. sydneycooper1979's Avatar
    Hello! Welcome to Android Central! You probably need to do a factory reset. This should be under settings>>back up and restore. Also maybe go to your carrier and ask for a new sim. Failing both of these things, it might be best to return the device.
    12-14-2015 02:49 PM

Similar Threads

  1. 4G doesn't work on my Nexus 5
    By AC Question in forum Ask a Question
    Replies: 8
    Last Post: 12-16-2015, 03:52 PM
  2. After installing update on my Note 4 the finger print stopped working
    By AC Question in forum Samsung Galaxy Note 4
    Replies: 2
    Last Post: 12-14-2015, 05:37 PM
  3. Replies: 1
    Last Post: 12-14-2015, 03:19 PM
  4. Galaxy Tab 4 10.1 screen won't turn on
    By AC Question in forum Samsung Galaxy Tab4 10.1
    Replies: 1
    Last Post: 12-14-2015, 02:49 PM
  5. How can I disable "Secure download" for Samsung Galaxy S4
    By CapFAR in forum General Help and How To
    Replies: 0
    Last Post: 12-14-2015, 02:05 PM