12-16-2015 03:25 AM
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  1. AC Question's Avatar
    AC Question
    How long does it take Verizon to reset upgrade eligibility status after returning by mail a phone ordered online?
    12-16-2015 01:42 AM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Hi, probably a question that Verizon could answer. I would imagine they would need to check the phone first before resetting the upgrade status.
    12-16-2015 03:25 AM
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