problem when i try to save new contact in galaxy s4

When I try to keep a new contact, no matter where, over the phone, GOOGLE account, it gets washed out, and released only after 40 minutes or so, there is no error, there is only Hanftziih cancellation
What could be the problem
This is the Androiid 4.4

thank's
amit

What do you mean washed out, and released?

i can't do nothing accept to cancel this save
he realease after 40 min