12-22-2015 11:42 AM
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  1. AC Question's Avatar
    AC Question
    My contact list disappear after i make update to 5.1.1 from my galaxy note edge and written (contact list is being updated ) and nothing apear and becom very hot when i use the phone
    12-21-2015 10:35 PM
  2. dpham00's Avatar
    dpham00
    Moderator Team VP
    I would try to clear cache in the bootloader. If that doesn't work, try a factory data reset
    12-22-2015 07:10 AM
  3. Feldon's Avatar
    Feldon
    Always do a full backup with Samsung Smart Switch (and if you want your text messages, SMS Backup and Restore, and if you want your photos, connect the phone and copy the DCIM folders to your PC) before a Factory Reset.
    12-22-2015 11:42 AM
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