1. Scotslass's Avatar
    Hi there new to the forum. My phone froze while playing a game. It wouldn't turn off by the usual methods and with this phone the battery cannot be removed! Ended up it drained itself off power and I then charged it and it restarted? Its only 10months old and I am concerned I have a problem on my hands? Should I be worried? I have insurance and am extremely careful with my phone and its not excessively used or charged, just looking for some help or information please. Thanks in advance.

    Posted via the Android Central App
    12-22-2015 08:35 AM
  2. belodion's Avatar
    Welcome to the forums.

    Did you try holding Power to force a shut-down?

    Anyways, if it's up and running again, give it a Cache Partition wipe.
    12-22-2015 08:49 AM

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