Need help with Moto G

[Alisa Brans]

I keep getting a message saying, unfortunately mobile id has stopped. What can I do to correct the problem?

Posted via the Android Central App

 

[belodion]

Have you tried a Power Off and Restart?

Posted via the Android Central App

 

[Alisa Brans]

Yes I had and it still continues to do it.

Posted via the Android Central App

 

[Javier P]

Hello Alisa, welcome to the forums! Which carrier do you have? Can you find that Mobile ID app in settings - apps - all tab? If so you could try clearing cache for the app and rev reboot.