Update and photos gone

[AC Question]

The update took 20 minutes and it shut it self off while it was updating . I have a moto x phone .PLEASE HELP ME .I have so many photos on there that I can't get back . and you see I use Snapchat for my camera .and when it rebooted all my Snapchat photos were gone . and I checked my drive and all my photos are gone too . like I have no idea what to do .

 

[B. Diddy]

Welcome to Android Central! Which generation of Moto X (2013 or 2014, or one of the 2015 variants like the X Pure or X Play)? Was it an official system update that was pushed over the air to the phone?

Did you use a file manager app to look for the actual photo files? Or connect it via USB to your computer and use Windows Explorer to look?