1. croyal619's Avatar
    Just got new Beats and they sound fine when connected with Bluetooth. However when I plug in a cord (to get longer battery life) the sound is significantly lower and there is a lot of static. They are plugged in good. Anyone know what the problem might be?
    12-30-2015 09:37 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Beats headphones are often "Made for iPhone," which means there can sometimes be compatibility issues with non-iOS devices. Does this happen with other devices as well? Can you test it out on an iPhone?
    12-31-2015 04:14 AM
  3. croyal619's Avatar
    I've tried them with a Samsung Galaxy S5 as well as my iPod nano. My brother is having the same issue withat his Beats as well and tried on the same devices (he has a Galaxy S5 and iPod nano as well). And no, we don't have an iPhone we could test it on. It should work the same on an iPod and iPhone though, right?
    01-03-2016 10:53 AM
  4. B. Diddy's Avatar
    I would imagine it would work with a Nano--but how old is it? If it's really old, maybe there could still be some minor incompatibility.
    01-04-2016 03:54 AM
  5. VidJunky's Avatar
    Devices put volume limits on headphones to prevent lawsuits from hearing damage. When a Jack is plugged into the port it sees that as headset. One way it distinguishes headsets from speakers is headsets will have 4 section jacks and speakers will have 3 section jacks so you may find that plugging a speaker in gives a full rich sound verses you headset. Anyway Bluetooth devices require coding to be recognized as headsets speakers or whatever other devices that may be. My guess is your device sees it as a speaker and lifts the volume restriction. You might try an old analog set of headphones for comparison, ones that don't have a mic. I think you'll get full volume out of them, because of the 3 section Jack.

    Posted via the Android Central App
    B. Diddy likes this.
    01-04-2016 04:42 AM
  6. croyal619's Avatar
    The nano is about a year old, it's the newest generation
    01-04-2016 09:09 AM
  7. croyal619's Avatar
    Okay. So try a different jack with the headphones? Will this fix the static sound as well?
    01-04-2016 09:12 AM
  8. VidJunky's Avatar
    Sorry earlier I said Jack when I meant plug. Anyway cleaning the Jack, the whole where you plug in, may help with that.

    Posted via the Android Central App
    01-04-2016 10:23 PM
  9. B. Diddy's Avatar
    But the OP's brother is having the same issue with his own S5 and Nano as well, so I'm guessing it isn't the jack. Won't hurt to try cleaning it out, though.
    01-05-2016 02:40 AM
  10. VidJunky's Avatar
    My last comment was directed at the static question, not the Beats question. The port where you plug in headphones collects debris easily, but due to its size debris isn't early removed. Plug in a few times with something in there and then it gets even harder to remove. If you've ever had to twist a headset Jack or plug it a couple of times to get something to work you'll know what I mean.

    Posted via the Android Central App
    01-05-2016 05:09 AM
  11. croyal619's Avatar
    Okay I will try that. Thank you!
    01-05-2016 07:18 AM
  12. B. Diddy's Avatar
    My last comment was directed at the static question, not the Beats question.
    I had it in my mind that the OP's brother was also experiencing static as well. That's not the case, is it, croyal619?
    01-05-2016 02:21 PM
  13. croyal619's Avatar
    Yes, B.Diddy, my brother is also experiencing the same static. We have had the exact same issues.
    01-06-2016 10:29 AM
  14. B. Diddy's Avatar
    That's strange. Do other wired headphones cause static as well, or only the Beats?
    01-07-2016 02:21 AM
  15. croyal619's Avatar
    I haven't tried other headphones with them, but every pair of earbuds I've used with my S5 and Nano has worked fine. Same with my brother - never used any other headphones, but his earbuds have always worked
    01-07-2016 07:15 AM
  16. B. Diddy's Avatar
    I would guess it's either a defect or some kind of incompatibility of the Beats headphones. It'd be interesting to see if they work fine when plugged into an iPhone 5 or 6. You may want to contact Beats directly and see if they can do anything.
    01-07-2016 11:01 AM
  17. croyal619's Avatar
    Okay, I will do that. Thank you both for your thoughts!
    B. Diddy likes this.
    01-07-2016 04:52 PM

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