1. AC Question's Avatar
    Have Motorola Moto-G 2014. Recently a msg appears each time phone turned on. The msg is "com.motorola.easyprefix is no longer supported. Touch for.." Do double tap on msg and shows msg "Device Management". Tap screen and it goes away. Phone works fine afterwards. Easyprefix is not listed in apps so cannot disable. Seems to be a startup app, but I don.t know from what. Maybe some app calls for this but I don’t know which one. What causes this msg? How to get rid of the repeated msg? Never installed anything called easyprefix. Did not install anything new. Just updates from Google. Help appreciated.
    01-02-2016 02:33 PM
  2. jltermarsch's Avatar
    I solved this partly. I still do not know why the message appears, but I got rid of it. Follow Settings -> Apps -> All Apps -> Tap on Device Management and then uncheck "Show Notifications". Also, I do not know what other notifications I will no longer get from device Management, but at least the annoying one is gone.
    01-03-2016 02:40 PM
  3. Javier P's Avatar
    I think this is a Motorola feature to set your long distance calls. You could try this. Go to settings - SIM card - easy prefix - switch it off.
    01-03-2016 03:01 PM
  4. Javier P's Avatar
    This is how it looks in my Moto.
    Attached Thumbnails Moto G 2014 Startup problem easyprefix-1451854995382.jpg  
    01-03-2016 03:03 PM

Similar Threads

  1. Replies: 10
    Last Post: 01-04-2017, 10:02 PM
  2. How can I fix a loading launcher problem?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 01-10-2016, 11:26 AM
  3. Should I engrave on Deep Blue Sea back?
    By gredo in forum Moto X Pure Edition
    Replies: 15
    Last Post: 01-06-2016, 02:04 AM
  4. Replies: 6
    Last Post: 01-03-2016, 10:48 AM
  5. S Pen Problems
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-02-2016, 12:19 PM