1. AC Question's Avatar
    I just got a Brand new Alcatel one touch fierce XL and I could download anything I wanted with no trouble at all and now all of a sudden I can't download anything from anywhere just downloads for a while then automatically says queued and I know what that means but I'm not downloading things at the same time for it to do that I'll just click on the failed download and it just stay frozen on the precentagebit was on... PLEASE HELP😦
    01-03-2016 03:44 AM
  2. belodion's Avatar
    Is this the case on both wifi and mobile data?
    01-03-2016 07:06 AM
  3. tube517's Avatar
    Clear cache in the Play Store app. Reboot your phone and try downloading again.

    Check your storage space on your phone as well to make sure your phone hasn't reached its limit.
    01-03-2016 07:57 AM

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