1. AC Question's Avatar
    U just restarted my OP2 and it keeps asking for my google account even though ive already entered what should I do is it a glitch or something... HELP!
    01-07-2016 09:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you do a factory reset before this?
    01-07-2016 11:37 AM
  3. GforgeXR's Avatar
    Thanks finally got a user account on Android Central... I dont know if what I did was a factory reset but since I forgot my password I reset my phone by clicking on the power button and the upper volume button and then I clicked on wipe all data and chache and so my phone was reset. Then now it ask that this device has been reset if you want to continue you must login with a google account that earlier has been synchronized on this device and I do that everything is correct but it keeps taking me back to where I need to enter my google account and it keeps doing that. ):
    01-07-2016 12:03 PM
  4. B. Diddy's Avatar
    That's Google's way to protect against unauthorized factory resets. If you do a factory reset without first removing your Google account, you still have to enter the correct Google credentials after the reset. If you're absolutely certain you're entering the correct Gmail address and password and it's still not working, then make sure you don't have two-step authentication turned on.
    01-07-2016 04:12 PM
  5. GforgeXR's Avatar
    Ive searched a bit more about this problem and what I found out was that it was a google security feature that they made if the phone was stolen... and you will need to wait 3 days to get in to your phone so you dont need to keep entering same google account again and again without progress. Im not sure if that what ive read was right or wrong but I hope I soon can use my phone again and find a solution. Btw I do not have two step authentication turned on.
    01-08-2016 09:36 AM
  6. redlinecoatings's Avatar
    Did you purchase the phone new, or used?
    01-08-2016 11:28 AM
  7. GforgeXR's Avatar
    I purchased my phone new
    01-08-2016 12:30 PM
  8. GforgeXR's Avatar
    My phone is stuck on where I enter my google account, It looks like this → [Welcome please choose language (English)→No sim card (skiped that) → Please enter your earlier synced account (and I do that and enter the password also) then it keeps taking me back to the google account entering. So now im just stuck and I dont know what to do.
    01-08-2016 12:48 PM
  9. B. Diddy's Avatar
    The 72 hour period is if you change your Google password. Did you change it recently?
    01-08-2016 05:11 PM
  10. GforgeXR's Avatar
    Ive changed it 2 weeks before this happend. Can I then use my phone after 72 hours, so it stops taking me back to my google account even though i´ve entered?
    01-10-2016 09:03 AM
  11. GforgeXR's Avatar
    Guys! I´ve took time on a stopwatch on my m7 to see when 72 hours were done and when it finally hit 72 I tried to enter my account and it worked and I finally have my phone back! Thanks for your support and were willing to help.
    B. Diddy likes this.
    01-10-2016 02:18 PM

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