1. AC Question's Avatar
    I recently stopped using my Note 3 after purchasing Note 5. I had pictures etc saved to the device, not the SD card. Before going into surgery I put a password on the phone so it couldn't be accidentally wiped...as we were preparing to sell the phone. After surgery I have no recall of the password. HELP!!
    01-07-2016 06:32 PM
  2. Almeuit's Avatar
    I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.
    Also you can try entering your main PW wrong a few times and the phone usually will prompt for your Google Account to unlock the device if you would rather do than (or don't have access to ADM).
    01-07-2016 06:51 PM

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