1. AC Question's Avatar
    I swear, the pattern I added no longer exists! WTF is going on and why does this APP allow soo many people to lock themselves out of their phones?

    Wish I read first. Now I'm stuck. Someone please help me. Cannot log in to Google Play because that's pattern locked as well and ohhh, Google can find your phone but no offer for help unlocking with your password outside of you being on your device. FML!!!
    01-10-2016 06:50 AM
  2. Tech-Newb's Avatar
    Boot your phone to safe mode! It disables all 3rd party apps. Delete the 360 security while in safe mode.

    Posted with ❤Love❤
    01-10-2016 07:22 AM
  3. coneal777's Avatar
    I figured it out. Reset by holding down Power and volume buttons, thankfully with this phone a menu comes up with 3 options.
    I chose Option 3 which is to start in Safe Mode and temporarily disable third party app. Once my phone came up I immediately, without hesitation, went to Settings-Applications and uninstalled the issue.
    Once complete, I selected to resume my phone in Normal operation mode.

    I will install Security 360 again, but definitely not relinquish complete control of my phone to a third party app.
    This was a momentary lapse in judgement bc malware was found on my device.
    01-10-2016 07:34 AM

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