1. AC Question's Avatar
    Purchased on Friday, noticed the crack while sitting in bed Sunday. Starts just to the left of the "Home" button and goes up at a 45 degree angle. Does NOT go to the edge - only about 1" long. No physical damage to the edge of the phone. Was NOT dropped or mistreated.
    01-11-2016 09:19 AM
  2. the tall guy's Avatar
    Take the phone back to where you bought it from - if you didn't break it then they should give you another device. They might refer you to Samsung who would repair the phone.
    Laura Knotek likes this.
    01-13-2016 03:17 AM
  3. maclancer's Avatar
    If you didn't bought it with the cracked screen, the tall guy is right... Take the phone to wherever place you bought it and informed then of the cracked screen and ask them if they can exchange the phone for another one or give you the money back.
    Laura Knotek likes this.
    01-13-2016 03:53 AM
  4. AlphaTango414's Avatar
    Definitely return it to the place of purchase and explain the situation. Hope all goes well and they swap it out with little to no fuss.
    01-13-2016 04:26 AM

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