Why can't I use my google play card for purchase

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Jan 1, 1970
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I have tried to use my Google play balance to purchase a smule Karaoke app but it's saying I can't use this for the purchase. Does anyone know how I can do this? I put my last $10 on a play card, but now it won't work. Very frustrating. Please any help will be great thanks.
Any tricks or possible way to make it work?
 

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