Automatic Call Recorder won't play recording

[AC Question]

I was using the app Automatic Call Recorder to record an interview for a school project, I checked to make sure it was set to record, and it had the full 15 min listed as recorded. I saved it, and then tried to listen to it, but the player says 00:00-00:00 even though the heading says 15 min. The app recorded on another friend's phone. Is this an android issue, and is there any way to recover the file or fix this?

 

[Rukbat]

It's a hardware issue, most likely. Some phones work with some call recorders but not with others, some just record a buzz, some mess up the audio (so you can only record, you can't hear the call and the other party can't hear you). If depends on how the manufacturer designed the phone. (Samsungs are particularly difficult to record from - the best app I've found requires me to reboot the phone after every use is I want my mic and speaker back.)