01-31-2016 03:38 AM
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  1. AC Question's Avatar
    AC Question
    I am using LG-E975 handset and since one week it is not functioning properly, the moment I unlock the handset one blank page is getting open in which text is mentioned... Your android system is getting upgrade please do not reboot OR restate. I have waited so long to get it finish. but after keeping one whole day also nothing happen and same page is appearing whenever I unlock the handset please help me on this please assist me
    01-31-2016 12:31 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Do you recall getting a notification that a system update was available? What happens if you reboot the phone? Or boot into Safe Mode? https://support.t-mobile.com/docs/DOC-11126 (these steps should also work for your phone)

    You may also want to try a factory reset: Perform a hardware factory reset - LG Optimus G™
    01-31-2016 03:38 AM
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