Major phone issues

Epic Gamer1

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Jan 20, 2016
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When I hold the power button, usually it will show you an option to shut down your phone, restart it or enable your phone into airplane mode. But in my case, when I hold it in a long period of time the phone shuts down.

Another issue is, when my phone freezes, the phone will reboot itself which is very frustrating. Any suggestions?

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Samsung Galaxy Note GT-N7000
 

Slipurson

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That it reboots after holding the button for a while is normal, tho not getting the powermenu is not as normal :)

I would try to factoryreset the phone if it was mine. Or at least clear the cache.

If you have rooted and installed a custom recovery I am sure you know how to do that.

But if your phone is Stock you need to reboot it with holding down power+home+volume up.

From there I think you can choose to clear cache (and some other stuff you should not try out unless you know what you are doing :p)
 

Epic Gamer1

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Yeah Im not getting the power menu when I hold the power button. I said it in a wrong statement.
Anyway, I factory reset my phone already and cleared cache, didn't do anything.
Any more suggestion?

Thanks for the advice anyway!

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Samsung Galaxy Note GT-N7000
 

Epic Gamer1

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Yeah Im not getting the power menu when I hold the power button. I said it in a wrong statement.
Anyway, I factory reset my phone already and cleared cache, didn't do anything.
Any more suggestion?
Thanks for the advice anyway!

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Samsung Galaxy Note GT-N7000
 

Epic Gamer1

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I didnt root my phone too if im not mistaken. May I know what a custom recovery is? Im sure that I didnt install something like that.
I also don't want to do other stuff that might damage my internal device.

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Samsung Galaxy Note GT-N7000