1. AC Question's Avatar
    I have a HTC One M8, Verizon, an upgrade message pops out, I download the file, when the file finish to download it give me 3 options: Install, Install later, don't install. I choose install, the phone turns off and enter into recovery mode but I don't know what to do?
    Please help me.

    Software update: 6.20.654.3

    Thank you.
    02-05-2016 08:40 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Usually, the device is supposed to start installing the update right away. I would suggest taking the device to Verizon. They should have a tech team there to help you through it. It might have been a bad download, or a bug in the install software.
    02-05-2016 09:31 AM

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