1. AC Question's Avatar
    This morning I found on my Note 4 a strange bubble or icon that I cannot delete or disable and if i click it it disables my phone. After this I need to take the battery off to reset it and gain control of it again. If I turn off the phone it's ok for a short time but it pops on again. I wish I could upload a screen capture to show you what it looks like. Here is the description: It looks like a remote control for a tv and it's a bubble like the one that you find for facebook messenger. Any help would be appreciated.
    02-05-2016 01:37 PM
  2. Javier P's Avatar
    Hi, welcome to the forums! That sounds like the Peel Smart Remote app. Search for it in your app manager and disable it. It's a known issue affecting many users.
    Laura Knotek likes this.
    02-05-2016 02:39 PM

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