My phone suddenly will not make calls or texts while roaming. My gf has a s5 and it works fine. I have updated prl, profile and even done a network setting reset. This is my second note 5 and only a month old my previous one has the same problem and after exhausting every option including a system reset sprint advanced tech support said I needed a new phone because mine was defective. Yet it happened again on a new note 5. I have not changed any settings or downloaded any 3rd party apps. It appears I may have to get a different phone for whatever reason. Sprint advanced tech support told me they have no idea they have never heard if this happening. Hope someone can help, Thanks.
02-10-2016 06:10 AM
