1. AC Question's Avatar
    So I was trying out the signature lock feature and got locked out of my phone so I went to put in the pin I created, but the number pad didn't show up and I ended up resetting my phone. So I just want to know what's up with the backup pin because I still can't find it.
    02-12-2016 06:27 AM
  2. omni56shi's Avatar
    Has anyone heard anything about this?

    My phone is doing the EXACT same thing. I've entered my signature hundreds of times but the PIN unlock options isn't available to me.
    Whenever I hit the PIN button to enter it my only option is an Emergency Call.

    How can I fix this?
    04-07-2016 10:49 PM
  3. 666oh5's Avatar
    I'm having the exact same issue! I can't afford to master reset! Had anyone had this issue resolved without resetting?
    04-11-2016 10:11 PM
  4. omni56shi's Avatar
    Sorry, guy.

    I had to do a factory reset. It wouldn't recognize my signature and the PIN option never, ever showed up for me. I couldn't find a solution to it :/ And I needed my phone so I didn't have a choice after two days.
    04-12-2016 08:50 AM
  5. belodion's Avatar
    Samsung customer support may be able to help.
    I'll also request that this be moved to the Note 3 forum, but the decision will be with the Moderators.

    Posted via the Android Central App
    04-12-2016 10:04 AM

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