why cant I download an app

[AC Question]

I hit install & it doesn't finish

 

[B. Diddy]

Welcome to Android Central! Which device? Does this happen on both wi-fi and mobile data?


Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.