02-24-2016 02:12 AM
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  1. AC Question's Avatar
    AC Question
    phone is 3 months old.
    02-17-2016 02:35 AM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Hi, try performing a factory reset to freshen up your phone after the Marshmallow update - if that doesn't work, return the phone to the seller and get a new one, it sounds like a faulty handset.

    Bare in mind, if you perform a factory reset you will need to back up your data, as this task wipes the phone clean.
    02-24-2016 02:12 AM
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